1. Booking Your Travel Arrangements

• To confirm your booking, complete and sign the Genuine Discoveries booking form and provide a deposit (25% of the cost or as advised). Full payment is required for bookings within 10 weeks of departure. By booking, you accept these terms for all members of your party.

• A contract is formed when we issue a confirmation invoice upon receiving your deposit or full payment. Waitlisted components are added to the contract once confirmed.

• Special requests (e.g., medical or disability-related) must be shared during booking. We’ll do our best to accommodate them but cannot guarantee fulfillment unless explicitly confirmed.

• If medical conditions or disabilities arise after booking, inform us immediately. We reserve the right to decline or cancel bookings if needs cannot be accommodated.

2. Your Responsibilities

• Ensure your passport, visa, and health requirements are met. Check regulations specific to your destination. Genuine Discoveries is not liable for issues arising from non-compliance.

• Travel insurance covering personal liability, accidents, medical emergencies, and cancellations is mandatory. Proof of coverage is required at booking.

• Review all travel documents and itineraries promptly for accuracy. Notify us immediately of discrepancies.

• Respect local customs and behave appropriately throughout your trip. Damages caused by your party will be your responsibility.